About Strauss Heating and Air Conditioning Inc.
Strauss Heating and Air Conditioning Inc. is a reliable contractor that provides comprehensive HVAC services to the El Paso, TX area within a 50-mile radius. The company, led by a third-generation technician, is dedicated to high-quality services. With a team of professionals, Strauss Heating and Air Conditioning Inc. offers timely, respectful, and honest services. They promptly respond to phone calls and text messages, ensuring excellent customer service. Their technicians are thorough, knowledgeable, and explain issues clearly, making them a trustworthy choice for all HVAC needs. Customers appreciate their honest and fast service, especially when addressing problems like A/C line freezing or refrigerator air conditioning issues. While communication about work timelines and parts availability could improve, the overall experience with Strauss Heating and Air Conditioning Inc. remains excellent. The staff, including technicians like Juan and Cesar, are often praised for being punctual, kind, and explaining procedures well. Many customers express confidence in their future services, highlighting the company's professionalism and commitment to customer satisfaction.
Thank you, Strauss Heating and Air Conditioning, for converting my mother-in-law's home from a swamp cooler to a refrigerated air system. After receiving five different quotes from other companies (both big and small, some of which were very pushy), we chose to go with Strauss due to their positive Google Reviews and affordable price. They were professional, quick, and thorough, and even worked with us until we could secure our financing for the purchase. After all was confirmed, we were able to schedule the conversion within a week of receiving the initial quote. They only took a workday to complete the job, and it came out amazing. They even came back the next day...read full review
Communication in regards to work timeline/parts availability could have been way more prompt, but the overall experience and service in general, were excellent. Juan is an absolute rockstar technician. Thank you!
Great service, professional experience. We though we had a major problem with our refrigerator air conditioner. Once we called Strauss, he went right to the problem. Solved it so fast! Was honest and the, cost was very reasonable. Strauss will be our company for all future air conditioning problems.