About Smith & Ramirez Roofing
Smith & Ramirez Roofing provides high-quality roofing services with a team of experienced roofers who use top-grade materials to ensure durability and excellent standards. The company has a strong reputation for delivering prompt and reliable service, often maintaining a customer's roof for many years after installation. Their work is known for efficiency and cleanliness, with employees showing professionalism and pride in their craft. Customers praise the team for paying close attention to details and providing excellent results, such as the installation of a large Velux skylight with solar shade, which was completed professionally both outside and inside. The owner, Alex Ramirez, is known for his honesty, reliability, and careful oversight throughout each project. The staff is friendly, patient, and knowledgeable, offering honest advice and thorough examinations. Although their services are not always needed immediately, clients feel confident in calling them back for future roofing needs, knowing they will receive trustworthy and quality work.
Alex Ramirez was very professional, detailed and knowledgeable about the process with the insurance company. When there were issues, Alex quickly responded with understanding and resolutions. Smith & Ramirez Roofing was incredibly professional and transparent. They clearly laid out the estimate and helped us navigate the insurance claim process. My new roof looks fantastic. Highly recommend!
I live in a place with strong sun exposure, and they explained how heat expansion during the day and contraction at night was gradually loosening fasteners. That repeated movement over years was creating micro gaps for water entry.
I am updating my previous review following a direct conversation with the owner. They were highly responsive and took the time to communicate thoroughly regarding my concerns.
After discussing the situation in detail, it became clear that the work I initially requested falls outside of their typical scope of services. That said, they have still offered to come out and help identify the underlying issue—something that other companies I have engaged over the past five years have not been willing to do.
I appreciate the follow-up, the professionalism, and the willingness to provide a clear and candid explanation.