About SERVPRO of Southeast El Paso/Butterfield
SERVPRO of Southeast El Paso/Butterfield is a locally owned and operated business with over 25 years of experience. They specialize in water, fire, and mold remediation, as well as biohazard and restoration services. The company understands the importance of getting customers back into their homes quickly and safely. They accept all insurance and aim to start jobs as soon as possible. Customers have praised the professionalism and attention to detail of the SERVPRO crew. Clients have described the team as thorough, efficient, and great at handling stressful situations, making the restoration process less stressful for homeowners. The team, led by Lance, was phenomenal, thorough, professional, patient, conscientious, flexible, and respectful, walking clients through the process with care. Josh and Arnold were very helpful, explaining the whole process and making sure all questions were answered. Carlos Jimenez and Bobby Menchaca were prompt and had already done their homework. Julio Ortega, Cristina Alarcón, Armando Nevárez, Jacob Bañuelos, Joshua Esquivel, Jacob Márquez, and Paul Coppinger had the greatest attitudes and were respectful and hard-working.
I recently had the pleasure of working with SERVPRO for some mitigation services, and I can't recommend them highly enough. From start to finish, the team was professional, efficient, and compassionate during what was a very stressful time. Cristina, Danny, and Julio were exceptional. Not only did they know exactly what needed to be done, but they also took the time to explain everything clearly, making sure I felt comfortable and informed throughout the process.
My water heater was leaking and flooded my main bedroom but Carlos Jimenez and Julio Ortega came to check . They were very professional and respectful Carlos the crew chief explained everything very well before starting and after the Job was done.I do recommend calling this guys.
Servpro did a great job helping with my water damage cleanup! Carlos Jiménez, Chad Nixon, and another team member were professional, friendly, and worked hard to get everything done so far. Really appreciate their quick response and excellent service!