About Patton Brothers Water Heaters
Patton Brothers Water Heaters is a reputable plumbing service in El Paso, known for its quick response times and professional care. Customers have praised the team for their efficient leak detection, pipe repairs, and installation services. The staff, including technicians and office personnel, consistently demonstrate a high level of skill and professionalism. From the initial call to the completion of the job, the service feels organized and dependable. Clients have reported positive experiences with various plumbing issues, such as replacing kitchen garbage disposals, addressing drain blockages, and installing tankless water heaters. The team is noted for their clear communication, taking the time to explain the processes and options in simple terms. They are also recognized for their thoroughness, honesty, and willingness to go the extra mile, as illustrated by their efforts to recover a lost diamond from a drain. While the pricing reflects the quality of service, customers feel it is reasonable for the level of expertise provided. Overall, Patton Brothers Water Heaters stands out as a trustworthy choice for homeowners in El Paso seeking reliable plumbing solutions, whether for emergency repairs or routine maintenance. Their commitment to customer satisfaction and quality workmanship has earned them strong recommendations from satisfied clients.
We had water leaking from pipes and sewage backing up into the utility sink, so i called for a plumber in El Paso. Brett arrived within the hour and was very pleasant, knowledgeable, and clear about the plumbing work he planned to do. he started right away, found the main drain issue, and kept me updated through the whole repair. After checking the sewer line with a camera inspection, it was easy to see that tree roots had worked their way into the pipe. Brett explained the cause in simple terms, answered my questions, and made the whole process much less stressful. He finished the job, cleaned up the work area, and left everything in great shape. For such a messy plumbing...read full review
i started with an online chat around 5pm just to ask a few questions about a clogged drain line connected to my pond overflow. Patton Brothers Water Heaters responded fast, and their plumber was in my driveway by 5:20. i had already paid another service $525 for a quick pipe cleaning before, but the line clearly was not fully cleared because the overflow problem came right back. brett arrived, checked the drainage pipe, and cleaned it out the right way. the pond water finally drained down like it should, which made it possible to move forward with the repair work. he was polite, smiling, and easy to talk to even in the rain, and he explained the issue in simple terms so i knew what was going on with the line and flow. the service was only $93, which felt very fair for such quick and effective plumbing work. i really appreciated the fast response, the honest price, and how smoothly everything was handled. i saved the number and will gladly recommend them to anyone in El Paso who needs help with drain cleaning, pipe problems, or overflow issues.
Great experience with Patton Brothers Water Heaters. i noticed a gas smell coming from the water heater and called for help. ian and brett arrived very quickly, checked the unit right away, and found the issue fast. They were friendly, courteous, and knowledgeable, and they explained the repair in simple terms so i knew what was going on. They worked quickly and efficiently to stop the leak, make the water heater safe, and get everything back in good working order. The whole plumbing repair visit was smooth, professional, and stress free. I have never had a better service repair experience, and i would highly recommend them for any water heater or plumbing needs.