Mobile Pet Vet (MPV) is a convenient and affordable mobile veterinary service that has been serving the community for years, even during the COVID-19 pandemic. The veterinarian is described as so nice, and the staff are really great. MPV offers essential services such as vaccines, heartworm tests, and heartworm medication at reasonable prices, making them a popular choice for pet owners.
However, some reviews suggest that the service could benefit from improved organization and structure. Customers have reported long wait times, even when arriving early, and a lack of coordination in serving customers. The provision of essential items like e-collars for cats could also be improved to ensure the well-being of pets.
Customers praise MPV for its great prices and convenient mobile services, but there is room for improvement in terms of organization and customer experience to provide a more seamless and efficient service for pet owners. The staff is friendly and works great with pets, and the process is relatively simple and efficient, with a quick turnaround time for essential services like vaccinations and microchipping.
If I could give them a thousand stars I would we were in desperate need of some records so we can go over seas and they went out of their way to make sure we had the correct paperwork to give to the vet on base. They have an amazing team and we will be forever grateful for them!
This was our first time trying out a "Mobile Pet Vet" and it is now our new go to for all of our pups yearly vaccination needs! As a first-timer the process was relatively simple and efficient. Waited for about an hour which is nothing compared to the long hours waiting in a veterinarians office for such a simple visit.
The staff was so friendly and worked great with our cat and dog. The paperwork was well explained and an easy process. They came to the car and we held the dog while they gave three shots and microchip. For the cat, they took her in the carrier inside the van for her shots and microchip. We got to the Walmart on Zaragoza on Saturday at 0615 and got out by 0700. Made a stressful thing not stressful at all!
El Paso, TX 79902
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