About North Star Diagnostic Imaging
Reviews for North Star Diagnostic Imaging
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
North Star Diagnostic Imaging in Denton is highly praised for its friendly, efficient, and professional staff. Patients appreciate the quick service and minimal wait times, with many mentioning the helpful and positive attitude of the team. The staff members are described as happy and pleasant, creating a welcoming environment. The imaging procedures, including MRIs, are completed efficiently—sometimes in as little as 20 minutes—and staff are empathetic to patients' needs, especially those who feel anxious or have mobility difficulties. The facility is accessible and clean, with nice amenities such as a bathroom area. While the service overall is excellent, some patients note that contacting the off-site billing department can be challenging. A standout staff member received special mention for going above and beyond to help resolve insurance issues. Overall, North Star Diagnostic Imaging is a reliable, friendly, and efficient choice for medical imaging needs.
I want to give a big shout‑out to Jessi M. She went above and beyond by helping me resolve an insurance issue, even though it wasn’t part of her department. Her willingness to step in made a huge difference.I highly recommend the staff at this location. The only downside is that the billing department is off‑site, so getting in touch with them can be a challenge.The service here is quick, efficient, and the wait times are minimal.Thank you again, Jessi — you’re truly appreciated.
I love this place! Everyone is so friendly, yet efficient. You can tell it must be a great place to work because everyone seems so happy and pleasant there! This will be my go-to place from now on.
This was my 15th MRI and I have gotten rather anxious after so having so many. I had a good experience at North Star in Denton. The MRI was only 20 minutes, so I tolerated it well. I do wish they could have talked to me during the procedure, but it ended up being okay. The staff were friendly and helpful. The report was completed a couple business days after the MRI.