Preston Royal Animal Clinic offers exceptional veterinary care with a welcoming, family-like atmosphere that has been cherished by clients for over 40 years. The clinic, now under new ownership, employs four full-time veterinarians, including Dr. Thomas, who is highly praised for her knowledge, compassion, and dedication to pet health. Clients appreciate the friendly front desk staff, who greet pets by name, enhancing the overall experience.
Many reviewers highlight Dr. Thomas's thoroughness and the supportive nature of her team, especially during difficult times, such as when dealing with serious pet illnesses. The clinic is noted for its effective communication and a commitment to keeping pet owners informed about treatment options.
While some reviews mention challenges with follow-up communication, others reflect a positive turnaround in service, particularly with ongoing care for pets. Clients express gratitude for the quality of care their pets receive, leading to recommendations of the clinic to others. With a network of seven sister clinics, Preston Royal Animal Clinic continues to strive for excellence in veterinary services, inviting new clients to experience their comprehensive and compassionate care.
A huge thank you to Alan, who attends to our Sweet Caroline(Cari) every few weeks for what, I imagine, is an unpleasant procedure. He is so skilled and caring that Cari can’t wait to go, and she bounds into the clinic with puppy enthusiasm, even though she is over nine years old. This unpleasant visit is the highlight of her day. Thank you, Alan. Ten stars!
I cannot say enough good things about this animal clinic. We arrived with the vet tech knowing our dog’s name and greeting him instantly!!! Dr. Tullar is so kind and got down on the floor to examine our dog because he was very scared.
Thank you to the receptionist Desiree for always being so kind and quick to my needs in regard to our baby Islay after her spay and my numerous phone calls. And thank you to Dr. Toller and the tech (the one that always has a bun and glasses) for taking care of our baby when she had a slight hiccup with her spay incision the same day I called in. Great clinic and great service
10720 Preston Road Suite 1013, Dallas, TX 75230
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