About MyEyeDr.
MyEyeDr. offers a friendly and efficient experience, with knowledgeable staff who are easy to work with. Many customers appreciate the pleasant and kind demeanor of the eye doctors, who provide quick and helpful advice. The selection of glasses is noted as awesome and reasonably priced. Staff members are described as professional and attentive during the entire process, from preliminary exams to payment. The customer service from the front desk staff is exceptional, with employees described as engaging, polite, and professional. They are readily available to answer any questions and ensure the entire staff, including the doctor, are accessible in case of issues with glasses or eye care. Customers have had positive experiences with the doctors, who are noted for their politeness, helpfulness, and attention to vision concerns. The staff is also praised for their assistance with insurance, as well as for their helpfulness and kindness. At the Lakewood, Dallas location, the staff has gone above and beyond, replacing lenses on new glasses twice without any charges, even when requiring cross-country shipping. This level of service has resulted in customers, such as one who now has perfect Burberry Sunglasses, feeling grateful for the wonderful staff.
Love this eye doctor! The doctor was very knowledgeable and spent a lot of time with me during my appointment. Also I recently was on my way to dinner and forgot a contact lens in my left eye. We happened to be right by their office so I called and they gave me an extra contact lens so I didn’t have to turn around and go home… really above and beyond!
My children & I have had great Customer Service here at the Lakewood office!!!
Everyone is so welcoming and expert with all they do. Our thanks go to Minh-Khanh O.D.& Richie Rabalais. They are wonderful, as well as Eli & Brina! They are like family to us!
I had a fantastic experience here. Everyone from reception to the tech to the doctor were professional, courteous and helpful. I'd like to especially recognize Dr. Minh-Khanh, who was so kind and informative. I've had glasses for 4 decades and she's the first doctor to explain everything so patiently and thoroughly. This is a first class establishment and I'm looking forward to my eye exam next year. Thank you!