Bertha Hurels was kind enough to make a same day appointment for me. I cannot say enough praises regarding her ability to be professional, compassionate, and responsive to my lengthy list of questions. She patiently listened, reviewed my documents, and utilized her resources to clarify & summarize necessary future steps. I feel comfortable and confident about my arrangements. Thank you Bertha!
About Laurel Land Funeral Home & Laurel Land Memorial Park
Laurel Land Funeral Home & Laurel Land Memorial Park are known for their knowledgeable and compassionate teams. They are dedicated to celebrating every life in a personalized way when planning a funeral or selecting a final resting place. Staff members, including Bertha Hurels and Josh, have received praise for their kindness, professionalism, and attentiveness. Bertha is recognized for making same-day appointments and patiently answering questions, while Josh and his colleagues have been noted for their compassion and organization throughout the entire process. Families have expressed high praise for the warmness and attention to detail shown by the staff, which includes exceptional care from other employees like Arturo and Angie. The services provided, including obituaries, portraits, and catering, are often described as done with love and respect, easing the process for grieving families. Additionally, recent community events like the Dia de los Muertos festival have highlighted the friendly nature of the staff, including Mrs. Yolanda Ortiz, who demonstrated professionalism and care. Overall, Laurel Land Funeral Home is celebrated for its attentive, caring team that provides personalized and compassionate service in difficult times, although there are hopes for improvements in communication and follow-through in the future.
Reviews
I met Ms. Kitty Arnold by phone prior to meeting with her in person today. Ms Kitty was very graceful as well as helpful with the final companion memorial marker for my late husband and myself. She paid special attention to my needs, helped with suggestions that were offered as she listened to comments I made without knowing what the markers would look like. As my daughter and I met with her today, she felt like family, and not just a friend. She was so engaging, we didn’t want to leave but in the interest of time, had to go. If you want a professional with a kind heart, Ms Kitty is the genuine diamond we found!
The professionalism, compassion, and attention to detail provided by Laurel Land Funeral Home brought comfort to our family during an incredibly difficult time. They honored my mother‘s life with such care and dignity.
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Hours
Good to know
- accepts credit cards
Location
6300 S R L Thornton Fwy, Dallas, TX 75232
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