Essilor of America is a leading manufacturer and wholesale distributor of optical lenses. It is described as a great optical business with a well-run office. Staff are noted as being incredibly knowledgeable, helpful, professional, and nice, working with customer schedules and offering help. The frame selection is good but could be expanded. A Consumer Care Supervisor resolved an issue with impeccable integrity, empathy, professionalism, and excellence. Some feedback mentions concerns about market consolidation and exorbitant prices for lenses like Varilux, but praises the individual service received. The business serves opticians, optometrists, and ophthalmologists nationwide with a large network of laboratories and employees.
I definitely recommend coming to the CreekView Dispensary to order your prescription glasses. Chloe and Jimmy are the best in customer service! My family and I love to come every year to order our prescription glasses here for the awesome service and great prices!
Great Optical. Chloe is incredibly knowledgeable and gets my prescription right eaves time. The frame selection is good but could be expanded but other than that, this is a well run office.
On the one hand, I am not happy about EssilorLuxottica having bought virtually all of its rivals and optical retailer chains, becoming the de facto monopoly it its market, and now charging exorbitant prices for its Varilux lenses. But the fault for that lies with our incompetent, captured government anti-trust regulators, not with a corporation, which exists to maximize shareholder value. Anyways, I recently emailed EssilorLuxottica with an issue, and was impressed with how a Consumer Care Supervisor named Suzanne Allen resolved it with impeccable integrity, empathy, professionalism and excellence. The 5 star rating is for her, who should be promoted. The higher up she… read full review
13555 North Stemmons Freeway, Dallas, TX 75234
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
