About Consumer Direct Care Network Texas
Reviews for Consumer Direct Care Network Texas
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Consumer Direct Care Network Texas provides helpful and polite customer service. Staff are knowledgeable, clear, and down to earth, answering all questions. They offer smooth processing and go out of their way to help customers navigate services like Medicaid enrollment. Assistance is provided both in person with utmost courtesy and over the phone. The company's customer service continues to get better and better.
I just got off the phone with Cindy who was extremely helpful- taking the time to answer my questions in a way that made sense to me and giving me grace when I confessed to previous mistakes in completion of paperwork. She genuinely wanted to help and make sure I understood the process.
just wanted to take a moment to recognize Cindy Brown for the incredible service she provides. For years now, she has always been beyond helpful and consistently kind every time I speak with her on the phone. It’s rare to come across someone who treats people with such genuine patience and care.
Cindy always goes out of her way to explain things clearly, making sure I truly understand whatever I’m calling about. She never makes me feel rushed, and she always takes the time to answer my questions with kindness and professionalism. No matter how busy things might be, she still manages to make every conversation feel personal and respectful.
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I have been trying to get my pay stubs for months for financial aid. Today I got a miracle from Hugh who knows how to do his job! My kind of person who I love to deal with! Thank God for Hugh he does his job and knows what he is doing! He needs a raise. He makes Consumer Direct shine! Thanks Hugh Pamela A Murphy