About Baylor Scott & White Family Medicine - Uptown
Baylor Scott & White Family Medicine - Uptown is a healthcare provider dedicated to delivering safe and efficient care to its patients. The clinic has implemented COVID-19 safety measures, requiring patients to wear masks during their visits. The receptionists are described as kind and helpful, and patients are seen promptly, often within 20 minutes of their scheduled appointment. The doctors, including Dr. Bouchard, receive praise for being knowledgeable, efficient, and attentive. Many patients express that they no longer dread going to the doctor, highlighting the amazing overall patient experience. The front office staff, nurses, and doctors take the time to listen and address patients' concerns, creating a welcoming atmosphere. The office personnel is noted for being efficient and friendly, and the clinic is highly recommended for those seeking a convenient and dependable primary care provider. However, it is mentioned that underground parking can be tight.
Dr. Veerasamy is fantastic as are all of the nurses and PAs. She always listens and takes my concerns seriously. I also appreciate how easy it is to manage appointments and prescriptions through the app.
After my longtime internist retired, I was concerned about finding a new primary care provider who would truly listen and take the time to understand my health history rather than simply writing prescriptions. I'm grateful to have found Dr. Neeti Pokharel.
From my very first visit, I never felt rushed. Dr. Pokharel takes the time to listen, ask thoughtful questions, and perform a thorough examination before recommending a treatment plan. That level of personalized care is becoming increasingly rare and is something I deeply value.
One of the things I appreciate most is the excellent communication. My messages and phone calls are returned promptly, which gives me...read full review
This is my go-to place for my health issues. I have been a patient for many years, like my doctor and all the staff. They listen to your concerns and don't rush you; the treatment is on point.