Accent Eyecare

Accent Eyecare, located in Dallas, has been providing high-quality eye care since 1992. They offer services such as regular eye exams, glaucoma and dry eye evaluations, as well as Myopia Control. The staff, including Dr. Diane Mosbacher who received her Doctor of Optometry degree from the University of Houston School of Optometry, are known for their kindness and helpfulness.

Customers have shared experiences of the staff going out of their way to help those visiting from out of town who have lost or run out of contact lenses. The business is open the second Saturday of every month, making it convenient for customers with busy schedules.

However, there have been some complaints about the service regarding the sale of glasses. One customer expressed dissatisfaction with the delay in rectifying a faulty pair of glasses and the lack of follow-up and apology from the manager. Despite this, the customer still gave a 3-star rating due to the kindness of one particular staff member, Kayla.

Overall, Accent Eyecare is a reputable eye care provider with kind and helpful staff, but there is room for improvement in their customer service when it comes to addressing issues with their products.