About Accent Eyecare
Accent Eyecare, located in Dallas, has been providing high-quality eye care since 1992. They offer services such as regular eye exams, glaucoma and dry eye evaluations, as well as Myopia Control. The staff, including Dr. Diane Mosbacher who received her Doctor of Optometry degree from the University of Houston School of Optometry, are known for their kindness and helpfulness. Customers have shared experiences of the staff going out of their way to help those visiting from out of town who have lost or run out of contact lenses. The business is open the second Saturday of every month, making it convenient for customers with busy schedules. However, there have been some complaints about the service regarding the sale of glasses. One customer expressed dissatisfaction with the delay in rectifying a faulty pair of glasses and the lack of follow-up and apology from the manager. Despite this, the customer still gave a 3-star rating due to the kindness of one particular staff member, Kayla. Overall, Accent Eyecare is a reputable eye care provider with kind and helpful staff, but there is room for improvement in their customer service when it comes to addressing issues with their products.
Was helped by Keiarah and she was awesome! Service with a smile! Best in town!
I did a walk-in appointment set up and Brianna was able to get me in rather quickly. When I came back for my appointment Briana assisted me with my forms & my exam was thorough and quick. The Doctor was knowledgeable and offered me advice and upgrades. Brianna picked out the perfect glass frames on the first try! She has a great eye for assisting with frames and pointing out what looks good based on your face shape. With my insurance I spent $170 (includes a lens upgrade) on frames, $0 on my exam. I’ll be back to pick up my glasses in a couple weeks. Best eye care experience 10/10 recommend.
While visiting Dallas, a screw fell out of my glasses, leaving me in a bind. Accent Eye Care was conveniently located just a block from where we were staying. They got me in right away and quickly repaired my glasses. I’m very grateful for their prompt, friendly help and excellent service.