About La V's Hair Salon - Grant Rd
La V's Hair Salon on Grant Rd in Cypress, TX, is dedicated to providing a five-star experience to all clients, regardless of age. The salon aims to deliver a top-notch customer experience from start to finish, offering a range of services including haircuts, color transformations, and piercings. Clients have praised the salon for its warm and welcoming atmosphere, with complimentary beverages available while waiting. One stylist has received particular acclaim for her exceptional skills and expertise, boasting 47 years of experience in hair cutting and coloring. She has a reputation for fixing challenging hair situations, helping clients achieve their desired looks even after previous unsatisfactory experiences at other salons. Clients have noted her patience, honesty, and dedication to achieving the best results, often describing her work as magical. She is known for taking the time to provide thorough consultations and after-care advice to ensure clients maintain their new looks. The salon is also recognized for its cleanliness and reasonable pricing, making it an affordable option for quality service. Additionally, La V's Hair Salon is conveniently open on Mondays, which clients appreciate for its flexibility in scheduling. Overall, the salon is committed to customer satisfaction, with stylists who listen carefully to client needs and deliver beautiful results. Many clients express their excitement to return for future services, reflecting the positive experiences they have had at La V's Hair Salon. Clients have spent money at other locations just to come here. The salon offers a head spa and superfacial, leaving hair feeling soft and smelling good, with facials being very refreshing. Staff are described as sweet people and very funny.
Very bad experience with this salon! This was my first visit here. I showed Min a reference photo of my hair and how I wanted my hair to look. I requested baby highlights & lowlights. We went over the color & she began. I noticed after about the 4th foil that she only had a highlight bowl. I then asked why she wasn't adding the lowlights. She stated she would add them at the end. What??? Should have been the first very big red flag I guess. She then said I will color all of the hair that is not highlighted with the lowlights...um no! That is not a lowlight...that is coloring my whole head. I fully explained that I want baby highlights & baby lowlights so that it will blend naturally. She says she understands. She used cheap self torn foils that were clearly not meant for hair, when she went to rinse out the color she was ripping the hair out of my head with these painful foils! She then proceeded to dry my hair. I ask her at that point "are you trimming my hair dry?" To which she replied do you want layers. I then say "well, I have textured long layers, do they look like they should be trimmed too?" She then puts the dryer down like she was annoyed & began cutting. She asked me how much I wanted it trimmed. I replied no more than an inch. I left with over 4 inches cut off the back, 6 inches gone from the front all chopped up and uneven. Rather than textured layers, a hack job of choppy blunt layers & the bottom edges thinned looking terrible. My lowlights are chunky & not even. I called to request a refund & was asked to come back in for Tina to try and "fix" the bad haircut. Unfortunately you cannot fix that much lost hair! She tried to even it out but I am devastated. To top it off I took my son for his haircut yesterday & his hairdresser sat me in her chair to show me how terribly uneven the cut still was & tried to even it out for me for free. Tina offered for me to come back for a free haircut in the future, but honestly I wouldn't recommend anyone get service at this salon. To make matters worse, she charged me $250 for this terrible service but thought she was giving me a great deal with a 20% discount from online. I have never paid over $180 for cut & color in Cypress. They should have done the right thing and refunded me for their damage to my hair. It will take me years to get that much hair back as I have autoimmune disease and my hair does not grow well. This salon should be very embarrassed for this poor quality service!
Mary did a fantadtic job doing a root touch up of my color/highlights and a haircut. I love it. Thanks, Mary. I'll be back!