HOUSTON ALTERATIONS AND DRY CLEANER

Oct 2024

She has been great. We bring our uniforms shirts and jackets in to her and she is always gets them done fast and they always look fantastic.
Owner of Mister Sparky of Hempstead

Apr 2023

My family and I have been using this cleaners location for several years through the different corporate ownership. We have always had really good service and our clothes was always ready when promised and often times with new buttons as I am hell on them. We recently relocated out of state and in the rush to get everything done for the move, I completely forgot about the clothes I had brought to the cleaners. Once we arrived in Colorado, I realized my error as the clothes at the cleaners was winter clothes that would surely be useful now! I called the location on Grant Road expecting to be told, sorry your error. Much to my surprise, Arely (sp) the manager listened to my dilemma and when I asked if Tide could ship the clothes to me in Colorado he never hesitated and said he would take care of everything. Well the clothes arrived in Colorado and thanks to Arely for taking personal time to package and send the clothes to me as the return address was his personal residence. This is a stellar example of customer first, customer service that seems to be lost in today's business climate. Again, a huge thank you to Arely for going above and beyond what a normal cleaners would do to satisfy a customer.

Apr 2020

We are so grateful for Tide cleaners! My husband works for a big hospital and they provide free laundry service for our family. This is especially appreciated during the coronavirus chaos. Laundry is one less thing I have to worry about. The customer service was excellent and the employees were super friendly. Shout out to Audrey and Savannah who are Tide employees and they treated me like royalty. I appreciate you all so much! PS the clothes are extremely clean, they smelled good, they were nicely folded and packaged for me to pick up. We can't go wrong with Tide cleaners!