Custom Turf Services, Inc.

Oct 2023

I’ve been with Custom Turf for several years now. When I bought my house, the yard was ALL weeds. I was very pleased with the 8 round treatment plan and have continued with that plan each year. In 2022, my yard was thriving and had germinated into a full yard of bright St Augustine as you can see in the good photo. It seems this season that the technicians just go spray and that’s that. They do not go above and beyond nor treat your yard as if it were their own. Don’t be fooled. They do not communicate with the homeowner if they notice a problem area and certainly don’t offer any advice regarding a treatment plan to get your yard back on track. Considering how...read full review

Sep 2023

The driver of one of your flatbed trucks was offended that I got in front of him. So he went around and cut me off. I had to slam on the breaks to keep from rear ended the vehicle. All caught on my company dash cam. Your driver is the face of your company,and he didn't represent very well.

Jul 2023

Several years ago, when I first started using CTS, I would have rated them 5 Stars+ The owner and his top technician did an amazing job of turning our lawn around ( it was in pretty rough shape), and keeping it in tip-top condition. It looked great and I literally raved about them to friends and family.Sadly, I had to let them go last week. The quality of their work result and customer service sank so fast and so low that they left me no alternative:o They stopped answering the phone and responding to voicemail messages in a timely manner. Sometimes never!o They repeatedly failed to meet verbal commitments to fix problem areas with my lawn. I had to continually follow-up...read full review