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Family Services of Southeast Texas

3.1 18 reviews
Community Service/Non-Profit, Counseling & Mental Health, Family
Overall rating
3.1
out of 5
18 reviews
5 star 55%
4 star 3%
3 star 4%
2 star 3%
1 star 35%

About Family Services of Southeast Texas

Family Services of Southeast Texas is a place that offers support and resources to those in need. Several clients have praised the caring staff and the helpful services provided. Outpatient clients appreciate the free therapy, legal services, and other resources that help them improve their lives. The organization also assists with personal belongings, as one client mentioned dropping off clothes for a late loved one, highlighting the staff’s friendly and informative nature. Group counseling sessions are valued for their positive impact, with many finding them beneficial.

However, experiences with the shelter component vary. Some clients feel the shelter provides a safe environment with spacious accommodations, though others report issues like overcrowding, poor living conditions, and conflicts among residents. Concerns about safety are raised due to fights, disrespect, and verbal abuse, with some feeling staff do not always take complaints seriously. There are also frustrations over limited assistance with transportation and job searching, as resources can be outdated or not tailored to individual needs.

Despite these challenges, many clients find hope and motivation from the dedicated staff, especially those who show kindness and genuine care. Overall, Family Services of Southeast Texas is seen as a place that can help some individuals get their lives together, though it may not provide the restful environment or comprehensive support some seek. The organization’s efforts are appreciated, but experiences depend on individual circumstances.

Aug 2024
5.0
Went to Family Services of Southeast Texas to drop off some clothes from my late wife who insisted that after she passed away to bring them there..Shauna Sutton was very helpful and friendly and informative.
Nov 2023
3.0
Hard to recommend. Stayed here for a little over a month, don’t expect a ton of help from this place. Shelter food is old and expired. Any clothes you need are picked out for you, no one has ever gone into the Boutique they have on property. It was nice being spread out and not all on top of each other, but unfortunately I left because they stacked 8 girls in a 2 bed 1 bath apartment. They had plenty of available apartments and didn’t need to stack all the single women in two apartments.I was already having problems with my 3 roommates eating my food without permission, being disrespectful and passive aggressive, slamming doors and playing music on their phone out… read full review
Nov 2022
4.0
I give four stars for these three ladies they were awesome they motivated me and gave me hope and humor thru the storm Thanks Mrs Princess,Mrs Ashley ,Mrs Toya and Mrs La tavia you guys are the greatest with pure intentions
Photos of Family Services of Southeast Texas, 3550 Fannin Street,  Beaumont
All 11 photos

Hours

Monday Closed
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed

Good to know

  • accepts credit cards

Location

3550 Fannin Street, Beaumont, TX 77701

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Family Services of Southeast Texas · 3550 Fannin Street, Beaumont, TX 77701

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