Reviews for On Point Air Conditioning and Appliance LLC
Write a reviewFrom On Point Air Conditioning and Appliance LLC
Hours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 5PM
Sunday: Closed
Tips
accepts credit cards offers military discount verified license
Ratings
Google: 4.7/5 Facebook: 5/5 BBB: A+On Point Air Conditioning and Appliance LLC
121 Green Fields Dr, Bastrop
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Had an air duct break apart resulting in zero AC to one section of the house (in the summer!). Was able to schedule an appt with Matt the next day. He arrived promptly, answered all my questions, and was able to fix the issue within an hour for a reasonable price. Also checked to make sure my AC unit was working properly; very nice and professional. Would gladly do business with again!
My 20 year old AC went out in August when it was 102° outside. I called a few places, and they could get someone to my house the fastest, in a couple of hours. I knew with the older unit that they probably couldn't repair it, but they tried. They explained each step that they were trying. When they said it would need replacing, I thought it might be a while, but they said they could get it and install it the next day, which they did. The company had a quick response time, a knowledgeable and friendly person on the phone, and helped me quickly.
I would like to give a big thumbs up to this company, starting with the pleasant lady that answered the phone to the friendly yet professional technician ( Juan) who diagnosed and fixed the problem in no time flat. I can't tell you what a joy it was to have someone who honestly cared about customer service and the quality of the work they do. I would absolutely use them again. Thank you very much for getting to me as quickly as you did. I truly appreciate it. God bless you all.