Totally Cool Heating & Air is a trusted and locally owned business serving the Austin area since 1982. They are dedicated to providing quality service and promoting energy conservation in every job. The exceptional team is known for their outstanding workmanship, fair pricing, and great communication. Customers have praised their execution from scheduling to the quality of work and follow-through. They specialize in ductwork, insulation, and energy efficiency, excelling in large-scale projects like weatherization and HVAC system installations. Customers have highlighted their impressive work on installing new ductwork and a split AC system, showcasing their ability to provide aesthetically pleasing solutions. With a focus on quality and customer satisfaction, Totally Cool Heating & Air is a trusted choice for all heating and air conditioning needs, appreciated for their attention to detail and thorough explanations.
Everyone here is AMAZING. The techs. Shelley. Very professional, prompt, and efficient. We got an entire new HVAC with them during the ice storm. They were so kind, helping us out in the cold and navigated us through the city rebates. Can't recommend them enough.
These folks are outstanding! They did a multi-day full system replacement at our nonprofit that caters specifically to women and children--they were respectful, professional and always remained cognizant of the environment they were in. Every single person we encountered was so upbeat and helpful. We especially appreciated Nolan and his awesome personality and obvious good heart--he's super helpful and just a really nice guy!
I'm torn on how to review Totally Cool. The office manager was friendly and helped squeeze me in on short notice. Had no problem with her.
The tech who came to our home was honestly disappointing. He claimed our condenser motor was failing and the fan was spinning in reverse. That sounded odd, so I questioned if that was common. He said yes. I asked if he checked to see if the last company had possibly connected the new capacitor incorrectly. He confidently said yes, he already thought of that, and it was wired correctly.
I waited a few days for them to get parts and kept being bothered by his explanation. I ended up going out and pulling the panel off the condenser… read full review
909 Mc Phaul Street, Austin, TX 78758
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