About Totally Cool Heating & Air
Totally Cool Heating & Air is a trusted and locally owned business serving the Austin area since 1982. They are dedicated to providing quality service and promoting energy conservation in every job. The exceptional team is known for their outstanding workmanship, fair pricing, and great communication. Customers have praised their execution from scheduling to the quality of work and follow-through. They specialize in ductwork, insulation, and energy efficiency, excelling in large-scale projects like weatherization and HVAC system installations. Customers have highlighted their impressive work on installing new ductwork and a split AC system, showcasing their ability to provide aesthetically pleasing solutions. With a focus on quality and customer satisfaction, Totally Cool Heating & Air is a trusted choice for all heating and air conditioning needs, appreciated for their attention to detail and thorough explanations.
I'm torn on how to review Totally Cool. The office manager was friendly and helped squeeze me in on short notice. Had no problem with her.
The tech who came to our home was honestly disappointing. He claimed our condenser motor was failing and the fan was spinning in reverse. That sounded odd, so I questioned if that was common. He said yes. I asked if he checked to see if the last company had possibly connected the new capacitor incorrectly. He confidently said yes, he already thought of that, and it was wired correctly.
I waited a few days for them to get parts and kept being bothered by his explanation. I ended up going out and pulling the panel off...read full review
These guys are great. They gave us a good price. They showed up the day they said they were coming and did a fantastic job.
The new indoor unit was a little bigger than the old one. So they had to do a little extra work to make it fit perfectly. So they ran into a difficult situation and they handled it perfectly. I’d say if you are looking for a good AC guy right now do yourself a favor and call these guys
Recently I took bids from several contractors for a new HVAC system. Not only was I given truthful advice about my old system, but I was also given good insights into my options. I was treated with the utmost concern and care when I decided to go with Totally Cool. They quoted a fair price and as a bonus work with the city rebate program making that aspect of the process seamless. Every team member bent over backwards to be sure I was clearly understanding the process, the procedure, and the after care. They were prompt, professional, and before they were finished I had decided they would be my only AC team. This is a small family owned business. I urge you to utilize...read full review