Initial appointment with Dr. Russell was great. I was told that I would be called within a few days with the results of my bloodwork, but it has been almost two weeks without a call. I have followed up without any response.
About South Oaks Family Medicine
South Oaks Family Medicine is a highly recommended medical practice that has been serving the community for over 20 years. Patients consistently praise the excellent care provided by the physicians, particularly Dr. Cox and Dr. Russell, who are described as exceptional diagnosticians and intelligent professionals. The staff, including nurse Sally, are praised for their kindness, efficiency, and sincere care. Patients appreciate the prompt service, the in-house lab, and the overall feeling of being well taken care of. The practice is known for its personal approach, with patients feeling heard and comfortable bringing any issues, including mental health and reproductive concerns, without judgment. Overall, South Oaks Family Medicine is a top-notch medical provider that delivers exceptional care and service to its patients.
Reviews
If I could give 10 stars I would! I’m a new patient of Dr. Cox. Had a great experience with him today! He fully listened to all of my concerns, made helpful and informative recommendations and has created a treatment plan for me that is very thorough. I highly recommend Dr. Cox and his practice! Also, Ben (who took my blood) is awesome, painless and quick! So glad to have finally found a doctor for me and my whole family!
I see Dr Russel at South Oaks Family Medicine where he's been my primary physician for every bit of 15-16 years. They've given me such a high level of care; I couldn't imagine working with anyone else, even though I've moved away from Austin. I'm always happy to make the trip from San Antonio for the best care.
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Hours
Good to know
- accepts credit cards
Location
8517 RM 1826 Bldg 2, Austin, TX 78737
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