About MSI Austin

MSI Austin is a well-lit, climate-controlled showroom and distribution center featuring an impressive selection of flooring, wall tiles, granite, and quartz countertops. Customers can expect a wide variety of porcelain and ceramic tiles, as well as pavers, fire glass, and garden rocks. The showroom and warehouse are noted for their cleanliness and organization. Visitors appreciate the knowledgeable and welcoming staff, who provide a fantastic experience for those looking for high-quality tile and countertops, with a focus on customer care and attention to detail. The staff at MSI Austin are praised for their friendly and helpful approach. They guide customers through the selection process, offering samples and information about the different products, including the difference between natural stone and quartz countertops. Customers appreciate the staff's willingness to answer questions and provide recommendations without rushing them, allowing for a pleasant and enjoyable shopping experience.

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Reviews for MSI Austin

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Jun 2025
Super helpful staff, and showroom has everything you want to look at for your home. Be careful, because you are going to come up with more projects once you see the materials available.
May 2025
Samantha greeted us as we entered the building. I was a bit blown away by the displays, but she took time to explain layouts and products. She never made her own suggestions, but was very helpful with any question we had about one color or product vs another. Super friendly! We walked out feeling great about our initial plans.....let's hope it all goes so well for our remodel
Mar 2025
Upon entering, I was asked to scan a QR code to sign in. It didn’t work smoothly (I have an iPhone). Staff person Isabella asked a few questions, led me to the warehouse, explained the layout and left me alone to browse. I liked that! Hovering sales people disrupt my creative process. She also captured my selections and sent the list to my fabricator. No work for me, just enjoyment. Their selection wasn’t as vast as other places I visited, but plenty of middle-of-the-road options for most home owners. Last thing: quartz is NOT natural stone. If you’re hard on your kitchen (ie. you cook a lot and spend a lot of time hanging out there), I highly recommend natural...read full review