Massage Envy

Mar 2024

Unknowledgeable front desk. He was no help in any of the add on features. When we got the gift card we were talked into add more on the card to get us an additional $20 Voucher which didn’t work. He said it most likely was used or not set up right… I definitely didn’t use it so don’t fall for that trick when purchasing. The lady who did my facial did a great job however I paid for a 60 minute and walked out after 50 minutes (including the consultation) .. so you don’t get the full time. It is what it is, but I won’t go to this location again. Pricing was good.

Mar 2024

Enjoyed getting facials at this location but, I am very upset when it comes to the membership options. I can’t keep up with the membership due to my finances. My account was suspended due to my card on file expiring. I am very disappointed that when I called today to use my credits I had payed for, prior to the account being suspended. I was advised I couldn’t use them, that I would lose that credit so technically I lost $225 because my account has to be active in order for me to use these credits. Again, I cannot continue with the membership and its not fair that I am losing my earned money due to the membership options they have.

Jan 2024

I was a little disappointed with my experience today. All the staff were really friendly, but my 60 minute massage was actually only 42 minutes long…I didn’t have the heart to say something because everyone was so friendly. But it’s an expensive massage and would’ve liked to get my full 60 minutes. I asked a few times for the pressure to be deeper but it didn’t really change. Still a good massage overall but slightly disappointing.