J&J Towing has received mixed reviews from customers. While some found the staff to be accommodating and helpful, others reported serious issues, including a distressing incident involving a dog left in a towed vehicle. Customers appreciated the ability to pay with a debit card, which is not common among towing companies. However, the experience of one customer highlights significant concerns regarding their towing practices and customer care.
Robby is the reason for my five star review today. I've had the worst experiences trying to get my broken down cars out of tow yards in the past and today he let me fix my friend's truck so we could drive it out. In the past I've been told that if it doesn't drive out I'll have to get it towed out to work on it. My buddy had already racked up a $650 bill and Robby helped my friend from having to pay more for another tow. We fixed it as quick as possible and got it home. Thanks for being understanding and giving us the opportunity to work on his truck!
May 2026
5.0★★★★★
Very friendly. People are upset due to circumstance. Yeah the place is a dump and the situation is bad generally, but they are kind. To note, they do not offer battery jumps and only take Mastercard and Visa (and cash, of course), so prepare for that.
Apr 2026
1.0★☆☆☆☆
3 weeks ago my car was wrongly towed from my own parking spot, in my apartment’s own parking lot, and I had to pay to get it back. In those 3 weeks, J&J’s management has still not even returned my emails about getting refunded, much less issued a refund for their mistake. Terrible service and company ethic
