About Frankenstein Computers
Frankenstein Computers, a business established since 1999, offers a variety of IT services such as cyber security, network design, and repair for MAC and PC, among others. They are known for their NO CONTRACT IT Support and affordable pricing. This computer repair shop in Austin has gained a solid reputation, with many customers praising the staff for their kindness and dedication to helping people. A satisfied customer brought their computer to the shop due to an issue with the motherboard. Frankenstein Computers diagnosed the problem, ordered the necessary part, and fixed it very quickly. This customer appreciated the follow-up assistance with their questions and felt the service was efficient and professional. Another client, who manages a small non-profit, had previously used another service but found Frankenstein Computers to be faster and more reliable, recommending Jeremy for his expertise. New clients have found Frankenstein Computers to be a welcoming and service-oriented company. They value affordable pricing and the team’s focus on solving issues rather than making money. Customers also commend the staff for going above and beyond in their service, with one customer expressing gratitude for the entire team's efforts. In summary, Frankenstein Computers is a reliable and customer-oriented business that offers honest pricing, efficient service, and clear communication. They specialize in various IT services, are welcoming to new clients, and make an effort to explain technical concepts in an understandable way.
Frankenstein saved the day! Well, much more than the day, for us. Buying a Dell refurbished computer from a small computer repair place on Ben White Blvd in South Austin, which offered no help or advice when we realized that only one user could now open documents on the newer Windows version (#11).
A trip to Frankenstein, then back to fetch the machine, and problem solved.
Highly recommend. Good service, fair price. Now we need to talk them into opening a branch in South Austin!
Sara
Exceptional experience, the staff was very knowledgeable and answered all my questions, fixed my issue and did so in extremely timely manner. I couldn't be happier and will definitely comeback if I experience any other PC issues.
I want to express my appreciation to Frankenstein Computers and their hardware technician, John. I was having issues with my gaming PC, and after bringing it in, John was able to diagnose the problem as a faulty power supply.
Through several emails and phone calls, John kept me updated and worked to get everything resolved. In the end, he was able to return my PC in fully working condition.
I’m very grateful to the team at Frankenstein Computers. Their help likely saved me from having to purchase an entirely new PC. I highly recommend them to anyone needing reliable computer repair.