I had my son’s suit dry, cleaned here and came to pick it up the next day, it was very important that I get it because he had an event the very next morning. When I got there, they were closed due to some “emergency“ this is outrageous, I had to go and buy a suit for him so he can attend this event. These people are not dependable in the least. this business is over priced and unreliable.
We have taken things here two different times for dry cleaning and both times had our items ruined. The first time being a comforter that was absolutely ruined after paying good money to have it cleaned. The second being a dress shirt, brand new that was brought in for cleaning and they put two rips in the shirt and refused to accept responsibility. I wanted to give them the benefit of the doubt before going back to the chains, but this is the second item (out of two items) they have ruined of ours. I would just recommend Reid’s or another chain.
Wouldn’t recommend if your in a hurry for anything. I brought in an item to be mended that was only 3 inches of sewing and they told me it would take a week!! Not to mention they were going to charge me $15.00 for a 3 inchs of sewing.
4601 Southwest Parkway Suite 104, Austin, TX 78735
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