About CareNow Urgent Care - Central Austin
CareNow Urgent Care - Central Austin offers convenient online check-in and registration for patients. The clinic is praised for its friendly front desk staff and generally positive experiences with the doctors and nurses. Patients highlight the kindness and expertise of Physician Assistant Jason Macdonald, who provides comforting and knowledgeable care. However, some patients have experienced long wait times despite using online check-in. The clinic may be slower due to urgent situations, and the availability of certain services, such as x-rays, can vary. Overall, CareNow Urgent Care - Central Austin is well-regarded for its efficiency and friendly staff, but potential patients should be aware that wait times and service availability may fluctuate.
I had an amazing experience here, which is in
interesting thing to say when I came for an infected Toe. I did not have to wait long, the front desk was very nice, the medical assistant listened to my concerns. Special thanks to the Doc- Rachel Gregory, she provided care and made me feel like I mattered. Overall best experience I could have, considering my throbbing toe.
AMAZING staff!! Provider Sanders is amazing. She took the time to talk to me, I am in high risk of some medical conditions and a simple virus can potentially take me to the ER and she took the time to teach me that I need to let doctors know that at the beginning of the visit so they could assess me better and help me. You don’t see that type of care in US doctors anymore… I’m glad I met Provider Sanders. The staff was amazing too! Front Desk - Ciara was great! She is very welcoming and had a lot of patience, she even took care and was very graceful with a homeless elderly that came in to ask for coffee. She was kind and patient with him. MA Abram was great too!...read full review
Okay, regarding negative reviews. Urgent care may be slow due to actual urgent situations. My experience here was fantastic. Front desk check in pleasant and efficient. Was seen by Jason who was beyond excellent. I was lucky as clinic was very slow (just after T-giving and lots of people out of town including UT students who frequent this place). Jason was able to give me time and help diagnose what is going on with my shoulder pain / inability to move it. The clinic was spotless and I am very impressed.