Big Air Conditioning & Heating is a licensed and insured HVAC company based in Texas, which has been operating since 2001. They are dedicated to providing excellent customer service, clear communication, and reliable solutions to their clients. They have been recognized as one of the top 10 HVAC contractors in Austin for 2024 by Forbes HOME.
One customer, Mr. Cisneros, praised the company's fair pricing and trustworthy service. He had an issue with his AC unit regarding airflow and maintenance, and Big Air Conditioning & Heating provided high-quality work at a reasonable price.
Another customer, who experienced below freezing temperatures outside, was grateful for the same-day service call they received from Martin, who managed to get their heater working on the same day. The customer was impressed with the fast and reasonably priced service.
A third customer had been without air conditioning since May 5th and commended Martine for fixing the issue on the first try. Previous companies had failed to resolve the problem, but Martine took the time to listen to the customer's concerns and asked questions before inspecting the unit. He found that some vent actuators were blocking air to the downstairs and explained the problem in detail to the customer.
Overall, Big Air Conditioning & Heating provides reliable and professional HVAC system repair services, with a focus on clear communication and fair pricing. They have a team of knowledgeable technicians who take the time to understand their customers' needs and provide tailored solutions.
Martin Fixed and replaced our compressor because it was under warranty. He spent all that time to trace the warranty of the compressor because others had no clue what was causing the blockage. They only know to charge the visit but no real solutions. The Texas heat is BAD and we are lucky to have MARTIN. our shop was out of AIR two weeks and finally is back to normal.
Great service, very reasonable pricing. They came and knew exactly what the issue was. They got my A/C up and running the same day. I will be recommending these guys to everyone I know that needs HVAC work.
Just wanted to thank one of the workers who stopped to ask me if I needed assistance when I got locked out of my car in the middle of a parking lot on a hot Texas day in Austin. He was very kind. I’ve saved the number because they’ve gained a customer. I’ll reach for my ac needs
12609 Dessau Road Ste: 303, Austin, TX 78754
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