ATX-VIP Towing, located in Austin, TX, is known for its premium heavy-duty towing and wrecker services. Customers have praised the quick response time, with some noting help arrived in just 12 minutes. The team, including technicians like Creed and Tommy, is recognized for their kindness and professionalism, making difficult situations more manageable. Reviewers also appreciate the friendly service and respectfulness of the staff, with one technician showing up faster than expected and getting customers home in just 20 minutes. The trucks are kept very clean, and staff members are described as respectful, kind, and friendly, often going above and beyond. Customers have shared positive experiences, including help with flat tires, where Creed quickly diagnosed issues and explained next steps, and a first towing experience that set a very high bar. Despite some mentions of high prices and potential long wait times on the phone, ATX-VIP Towing remains a reliable choice for safe and efficient towing solutions, ensuring vehicles are well taken care of during emergencies.
AMAZING! I have never had a fantastic experience with tow truck drivers or companies, until last week. We blew a tire outside of ABIA and pulled into 7-11. We couldn't get the tire out of the trunk and I asked Angel if he had the time to try. He did. Tire never did come out of the trunk and we needed to get to ABIA to pick up a very elderly family member. I asked Angel how much to tow it to our drive way and if he was available (absolutely am going to give my business to the guy helping us out, right?!). He quoted us a price and then went back to trying to get the tire out! When we decided to give up, Angel offered another solution that was much more sensible and… read full review
I called triple A for roadside assistance & was sent a technician named Jon from ATX VIP TOWING .
I needed help changing out a tire .
Unfortunately we were unable to change my tire but he was able to tow my vehicle to my home and get us there safely.
Thank you jon you were great (:
I appreciate your time and patience .
Gustavo came to help us with our immobilized vehicle. He was patient, courteous and extremely helpful - the qualities that define service. He waited for almost an hour before we had the issue resolved. It was cold and windy, but, it was no deterrent for Gustavo. We were fortunate to have him assist us on a night that was very stressful for us. Thank you, Gustavo 👍
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
7508 Bluff Springs Road Ste A, Austin, TX 78744
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