Reviews for America's Carpet Outlet
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Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed
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Google: 4.4/5 Facebook: 4/5 BBB: A+ Nextdoor: 15 ❤️America's Carpet Outlet
7512 N Lamar Blvd, Austin
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David(The owner) was very knowledgeable and patient, very accommodating. Upon choosing my carpet and scheduling installation, which they can provide, I had to change the install date several times due to overuns from my painting contractors. Roosevelt was great and patient about the install date changes and kept me in the loop the whole time. Once ready he scheduled the install the same day as the job was ready.The install crew was very friendly And knowledgeable. Joe and his guys were patient and understanding of my questions and actually accommodated an issue where the tile contractors didn't exactly line up the tile to the door meeting to the carpet. They made it look...read full review
Loved everything about working with them. The customer service is 10/10, the selection of carpet and attention to our needs was beyond what I could have asked for, and the quality of the worksmanship on the install was the best I’ve had. Overall I highly recommend these guys—I’ll certainly be using them on future projects!!!
The whole transaction is very smooth. We got a quote for the carpet we picked at the store and borrowed the sample board home to finalize the color. The measuring was done next day. Before the installation, we received few phone calls from them to confirm the date/time. The thing we very appreciate is the installers were showing up at the door on time. Our purchase isn't big, but we are still treated professionally.