Had my Kia serviced Monday great experience, great sales person and service thank you
About Vanguard Kia Service and Parts
Vanguard Kia Service and Parts is a well-maintained auto repair shop with helpful staff. The staff is known for their willingness to assist customers, even without an appointment, and provide thorough explanations about vehicle features. Customers have had great experiences dealing with Jason Villa, who, with his team, is always fast, professional, and extremely accommodating. Tony and Marcus were the best pair to work with, and the manager was really kind. Customer service is awesome, 10/10. Both new and used departments were excellent in helping customers identify what was best for them. Used car manager Clinton and Arturo Flores worked a tremendous deal on a 2024 Telluride X pro. Finance manager Ahmad Karem provided the final touches to the deal and ensured no buyers remorse will be felt. Service after the sell is very important, and Vanguard Service has never failed them.
Reviews
My husband and I had a great experience. It was quick and easy. The customer service was excellent!
I dealt with the used car side as I bought a demo with low miles. Sales rep was good and all comms were fast and attentive. During the sale, I learned that a “mandatory” lifetime warranty was required - which I didn’t want, but had to eventually pay for after they discounted it. I didn’t like that it was not part of any advertised pricing because it was essentially an add-on to the price that they should have simply included up front. It was clearly their profit that was hidden. So, we got the car we wanted and the process was pretty good - just left a bad taste with the hidden fee.
Photos

Hours
Good to know
- accepts credit cards
- gender-neutral restrooms
Location
1511 East Interstate 20, Arlington, TX 76018
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