Texas State Optical

Jan 2024

Suppose you want to understand the objection of every step in your exam. You will need to ask them. Questions. They are significantly lacking in describing what they are doing and or looking for and what you should expect. Because nothing makes sense, and you feel like they didn't provide anything reassuring to you that you'd be buying anything that would work correctly. After I made it clear that I needed that, they explained.This is after I spent $1,200.00 on two pairs of glasses AFTER INSURANCE in their Melissa location. Since my glasses didn't fix my close-up problems, I'm coming to a different location to try an experimental lens that no insurance covers. I'm...read full review

Dec 2023

I saw Dr. Tibiletti today for some eye concerns and I really appreciated how thorough he was with everything. The appointment didn’t feel rush at all and he took his time explaining to me what was going on as well as answering my questions. It’s rare now to find doctors like that who make you feel heard about any questions the patient has. I also really love the rest of their staff! Very friendly and kind. The office was really nice and spotless too. I’ll be coming here from now on for any eye problems and contacts/glasses related issues. Highly recommend :)

Nov 2023

Dr. Robertson took such good care of my 84 year old Mom. He spoke directly to her in terms she totally understood. He was kind and caring most importantly positive and yet real about her problems. I am so thankful I have left her care in his hands. Thank you TSO Allen staff for making it a pleasant and efficient experience. To everyone reading this review, if you haven’t given them a chance to serve you…… you are missing out.