CE (Carrier Enterprise)

After calling several places looking for a condenser fan motor for my home AC unit I called Carrier and spoke to Paul. He actually took the time to talk to me and asked the right questions to help me figure out which one I needed. He found that they had 1 in stock and held it for me while I made the 45 min drive to get there. Once I arrived Paul was super friendly and even took the time to help me figure out the wiring as it was different from the OEM motor I removed. Having called several other places before that didn’t give me the time of day since I was just Joe Blow off the street Paul went above a beyond to help me figure it out. After only a couple hours sleep… read full review

Since Brittany Perez told me about EASY STUCK she has always behaved in a professional manner, every time I need help she is always willing to help me with all the orders the company needs. I believe she is ready for a new promotion!!. In the past I have had sales representatives, but I believe she has always stepped up to help me with what the company needs. Thank you for your support and I hope you move up to the next level as a sales representative. In conclusion also I want to thank Allen tx store team until this day they have improved a lot making their work more efficient.
Keep up the good work!!!
Thank you.
Roy / with RS ac and heating.

Ever since Todd took over this store has gotten so much better. It's obvious he cares, we haven't got the best service in the past at this location, as long as Todd is here we will be more inclined to buy here. If Todd leaves we will take our business elsewhere. Paying for the carrier brand is not worth it if we can't get straight answers or if we have to wait an hour just to load a system up. Carrier needs to take notes on how Todd runs this store.