Great experience with this location! I had an issue with the glasses I ordered but the guys were extremely helpful. I was pleasantly surprised with the service! Tristin and Noah went above and beyond what I expected and my new glasses look great! I highly recommend this location and will definitely be back because of them! Thanks again!
About Warby Parker Addison
Warby Parker Addison offers a welcoming atmosphere for customers seeking high-quality prescription glasses, starting at $95, along with sunglasses, progressives, and a variety of contact lenses, including their own brand, Scout. The store provides eye exams and is staffed by friendly advisors and knowledgeable optometrists ready to assist in finding the perfect pair of glasses.
Customers consistently praise the excellent service at Warby Parker Addison. Many appreciate being greeted immediately upon entering and receiving personalized attention without feeling rushed. The knowledgeable staff is recognized for their ability to assist customers in a timely manner, even during busy hours. The store’s "virtual try-on" system is highlighted as a helpful tool for selecting frames, making the process more enjoyable and convenient. Associates take the time to ensure customers are informed and assisted, allowing for a comfortable browsing experience.
Overall, customers find the prices to be very reasonable and the selection impressive, with many expressing satisfaction with their purchases and the helpful guidance received from staff like Stephanie and Eddie. Many plan to return for future eyewear needs, emphasizing the store's commitment to customer service and quality products.
Reviews
Couldn’t be happier with my experience, my first impression of Warby Parker was an employee named Noah, who had only worked for the company 2 weeks! Some of the best customer service I’ve ever received,. After telling him what my taste were the frames, he picked for me were the most perfect frame to complement my face. And I even asked who trained this guy he’s awesome and angel the manager., said it was me. Good Job, Angel deserves a pet on the back as well.
Love my experience so much I purchased 2 pairs of glasses.
I have about 13 pairs of glasses from Warby and I’m still buying more, that probably says it all! They make everything easy and hassle-free, and the customer service is always friendly and helpful. Great experience every time! Highly recommend!
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Hours
Location
5290 Belt Line Road Ste 102B, Dallas, TX 75254
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