Reviews for Rocky Top Ford Service

Feb 2024

On vacation to Gatlinburg .The day we got there the AC blower motor started making noise .We were passing Ford dealer in Sevierville .They looked at and replaced the motor next day at 9:00 . Was out of there by .10:00 .Was a little expensive but worth it for convenience .Thank you Otto .Tom
Feb 2024

Great service, the whole dealership was friendly, professional and courtesies. I would truly recommend this service department to anyone who care to have repairs done on time, done right and wants to be treated as a customer and not a number. I could not have asked for anything better.
Jan 2024

Had been to other certified mechanics to fix Raptor truck. No heat several new fans and thermostats. Glad I took it to Rocky Top. Harry and his team fixed it fast and very reasonable. Dropped it off after work on a Tuesday and picked it on Thursday. Otto did a great job of communicating with me during the process. Other Ford dealers are much closer, however it’s worth the hour plus drive. Will definitely be back and the next time looking for a Ford truck or Jeep. Thanks again for a fantastic 5 star experience.Tim