Roto-Rooter Plumbing & Water Cleanup in Old Hickory provides reliable plumbing repair and water cleanup services, available 24/7 without extra charges during nights, weekends, or holidays. Established in 1935, Roto-Rooter is renowned for its professional emergency service delivered by licensed and insured plumbers. Customers appreciate the friendly, knowledgeable, and honest service, with quick and effective solutions for issues like clogged drains, toilet repairs, burst pipes, and water heater repairs. Technicians are recognized for their expertise and respectful communication. Although some customers have noted challenges with scheduling and higher-than-expected costs, the overall satisfaction with the quality of work remains high. Many customers express gratitude for the thorough explanations provided by the team. Roto-Rooter is a trusted choice for homeowners and businesses needing plumbing and water cleanup services, ensuring timely responses even during busy hours.
We are located in the Hickory Hills Subdivision of Old Hickory, TN. that's part of Wilson County. Since 2010, we have contacted Roto-Rooter for various plumbing situations such as purchasing a new water heater or other various repairs with our indoor and outdoor plumbing. On Friday, October 2nd, 2026, my wife noticed a baseball-sized wet stain on our kitchen ceiling near the upper kitchen cabinets. We did our due diligence to try and find where the water was coming from by checking all attic access and roofing on our house. We couldn't figure out where the moisture was coming from so we called Roto-Rooter and spoke with Michael who is the service dispatcher. Michael… read full review
Oct 2026
5.0★★★★★
Bob my plumber, went above and beyond to help get roots out of my pipes. The roots were coming in at a bad connection point between my metal sewer line and the PVC pipe. They spent several hours getting the roots out and I'm a very pleased with the amount of work they did to fix this issue.
Sep 2026
5.0★★★★★
Mt experienced was excellent for the time I made that called. I was given the option of same day appointment. Axel the technician was very helpful. He explained to me my problem and explained how he planning to fix it. Thank you Axel, I learn more about my water heater for you, then the people who install it.
