About Drain Monkey Plumbing, LLC
Drain Monkey Plumbing, LLC is a reliable plumbing service based in Lebanon, TN, known for its quick response and professional approach to plumbing issues. Customers highlight the company’s ability to handle plumbing emergencies on the same day, providing peace of mind when urgent repairs are needed. The technicians are praised for their kindness, professionalism, and willingness to educate clients about plumbing problems and solutions. One customer shared their experience of a broken toilet, emphasizing how Drain Monkey Plumbing managed to fit them in for a quick repair, allowing them to return to normal without worry. Another customer praised the responsiveness of the staff, particularly noting how one technician provided a clear assessment of a faulty grinder pump over the phone and arrived the same day to resolve the issue. This technician not only completed the job promptly but also identified additional issues, offering helpful advice on how to address them affordably. Overall, Drain Monkey Plumbing, LLC stands out for its efficient service, knowledgeable staff, and commitment to customer satisfaction, making it a top choice for plumbing needs in the Lebanon area.
James previously did two emergency repairs at our house and did an amazing job. Today on a new build/remodel project he spotted a problem in our plumbing that would have cost us $15,000 to repair if it hadn’t have been caught today. I cannot recommend him enough.
James is the man! He’s helped us with drain clogs numerous times even on a Sunday. Highly recommended.
Amazing service. With the storms, our basement flooded, telling us our sump had failed (thankfully, the alarm system woke my 7 year old daughter who grabbed us). We ran buckets of water up the stairs while calling the usual service providers in the area, some of whom didn't pick up and the rest of whom said there would be at least a 2 hour wait. Mr. Williams picked up on the second ring at 6 am and, without hesitation, said he'd rearrange the day and be right over - and he was. He brought a backup pump to work on draining the water (much more efficient than our buckets) and then worked through the crowds at Home Depot also looking for pumps to grab one and was back and reinstalled it along with the alarm system and a vent line which was there, as well. We'll definitely reach out to him for more elective jobs, but we can't thank him enough for helping us when others weren't able - or willing - to do so.