About Helton's Service Company Inc.
Helton's Service Company Inc. is known for its exceptional and prompt HVAC service. When a customer's compressor failed during a heatwave, the team went above and beyond by requesting an overnight part, ensuring the unit was repaired quickly despite initial delays. Their professionalism, responsiveness, and genuine concern for customer comfort stood out. The company also provides friendly, knowledgeable technicians who work diligently through severe weather conditions to complete repairs, such as fixing refrigerant leaks and restoring air conditioning. Additionally, their quick response during a cold snap to repair a heater demonstrates their reliability. Overall, Helton's Service Company Inc. is dedicated to delivering quality service with a focus on customer satisfaction in urgent situations.
Helton’s Service Company has been fantastic to work with. They’ve kept my old HVAC unit going with quick, affordable fixes when everyone else just wanted to replace it. After the ice storm here in Nashville, they even walked me through fixing a leaky valve in my crawl space over text, which saved me time and money. Super honest, helpful, and reliable. They’re always my first call when something goes wrong at the house. Cannot recommend them enough!!
Came same day and replaced leaking water heater. Very professional, did a great job and fair price. Second time we have used their plumbing service and won't be the last. Highly recommend.
Exceptional Service When It Mattered Most!
Our HVAC compressor went out on a Wednesday, and we were initially told the part wouldn’t be available until early next week. With a heat index pushing 105 degrees, that news was tough to hear. But David Helton didn’t hesitate—he went above and beyond by requesting the part to be overnighted, and by Friday, August 15th, he and his team had our unit up and running again.
David’s dedication to customer care and urgency in the face of extreme weather truly impressed us. It’s clear that Helton's Service Company doesn’t just talk about customer satisfaction—they live it. Their professionalism, responsiveness, and...read full review