About Ace Plumbing Co Inc
Ace Plumbing Co., Inc. is a family-owned business that has been operating since 1977. Led by owner Mike, the company is committed to providing quality workmanship and same-day service in most cases. Ace has a complete showroom floor with a vast array of plumbing supplies and hard-to-find parts. Customers have praised the professionalism and personability of the Ace team. The technicians have been described as outstanding, efficient, and informative. Clients appreciated the fair pricing and lack of upselling. One customer highlighted a significant price difference when Ace quoted $1500 to install a water heater, compared to another company's quote of over $3200. Customers have noted that Ace Plumbing can exceed expectations and resolve issues quickly. Overall, Ace Plumbing is described as an old-school, genuine pleasure to work with. The company was called for a blocked drain and had it cleared within an hour, charging a totally reasonable price. Several friends and neighbors recommended Ace Plumbing for a water-main replacement. Mike quoted a price and then billed that same price, with no upsell or additional hidden charges. Another company quoted double the price and said a tankless water heater needed replacing outright; Mike at Ace said that was unnecessary and a simple flush would be the best way to service it, at a fraction of the cost. Customers have water pressure and a working tankless heater without taking out a second mortgage. One experience was nothing short of amazing when company was over and something was flushed down the toilet that a plunger couldn’t fix, and even a snake didn’t work. Ace was there in a hurry and got it fixed quickly.
Mike, the owner, sent his team out and they arrived within an hour of my initial phone call. Billy was one of two team members who were thorough, professional, and efficient. The job was messy (a foundation company hit my sewer line and did not repair it), but they worked diligently and I had zero sewer back up within 4 hours of them arriving on site. The excavator subcontractor was also methodical in his digging and he moved my soil back smoothly after the job.
One point I want to mention which sometimes we forget, is method of payment. Most of us don’t carry checks anymore, so be sure to have cash or check handy. A 4% card transaction fee will be applied to...read full review
Great professional service with reasonable prices. The service repair person Moses was what you hope for when requesting service. Thank you Moses
Will be the first and only people I call from now on. Was recommended by a plumber. Had I called them first, I would’ve saved a ton of time a money. They were able to identify a stem I spent months going around trying to and were a fraction of the cost. They care about their customers and went above and beyond for me. Mike was an immense help and I can’t thank them enough