About Stanton Optical
Stanton Optical is a rapidly growing optical retail store dedicated to making eye care convenient and accessible. They offer same-day service through their on-site labs and allow customers to buy glasses online and pick them up in-store. Eye exams are available through same-day appointments, walk-ins, or online vision tests. The store features a wide selection of over 2,000 frames and is known for friendly and knowledgeable customer service. Customers often praise the quick and efficient service, with some needing only a few minutes for simple tasks like replacing padding on glasses. The staff, including Jeff, Suney, and others, are recognized for their helpfulness, patience, and friendly attitude, making the experience enjoyable. Many appreciate the great deals on glasses and contacts, especially for those without insurance. However, some customers have experienced delays in order fulfillment despite promises of timely delivery. Issues with website functionality and communication about order status have been reported. While the staff is helpful and friendly, customers suggest that improvements in the company's fulfillment and technology systems could better match the advertised convenience and service.
I was so pleased with my visit. I went in for an eye exam and it went smoothly. Beth, who apparently isn’t usually upfront, was extremely welcoming and pretty much took charge of my search for frames. Rather than just standing by and offering bit of input, she took it upon herself to go through all the frames, and select the ones that looked and fit the best. She knows her inventory, so She knew exactly what she was looking for based on the style that she felt would work best for me.
Over the past few years, I have seen this location, time and time again, but overlooked it, because at face value it looked like any other Franchise, chain location. However,...read full review
We were visiting from out of town and had a contact lens crisis. My daughter was supposed to perform the next day and a leak in her contact case left us with only one functioning contact. I called and they helped us solve our issue. They were so friendly on the phone and even more friendly when we got to the store.
My daughter went to an optometrist in Farragut who gave her the wrong prescription. Made an appointment at Stanton Optical and she got a prescription that is very close to her previous prescription from last year. We worked with Christina and she was incredibly helpful/understanding. This will be where my daughter gets her eyes examined from now on.