Reviews for Franklin Heating & Cooling, Inc.
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Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: 8AM - 4PM
Sunday: 8AM - 3:30PM
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Google: 4.8/5 BBB: A+ Nextdoor: 45 ❤️Franklin Heating & Cooling, Inc.
106 Carr Ave, Franklin
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These folks are incredible! With temps around 10 on 1/15/24 our heat went out at 4:30 AM. I left a VM for service. At 7:30 they were in with 4+ inches of snow on the ground and more coming down. By 8 AM they were working on our unit. Control board found bad. They located new replacement board in Nashville, sent someone for it and had it back in Franklin by 10:30 AM. By 11 AM, three hours after they diagnosed the problem, we had our heat working! Incredible service and customer support! Many Thanks to Barry and his team!
I use Franklin heating and cooling for my own house along with 4 rental properties I own. The annual inspection plan is awesome and the thorough job Bud does has saved me from critical HVAC failure multiple times. He even explained to me how exactly I could fix an issue myself to save some money, and having that kind of integrity towards the customer is way above normal in my book!
When our upstairs A/C went out, we had visions of suffering in the heat for a couple days, not really knowing anyone or having any referrals. This was our first and only call and it turned out to be the same company that installed the upstairs unit well before we bought the house. To our surprise, they showed up quickly, diagnosed and solved the problem in under an hour for a low cost. Honest and fast. We are grateful, thank you!