759 Chaney Dr, Collierville
Fri 8AM - 5PM
5.0
★★★★★
3 reviews
“1,000% DO NOT RECOMMEND!! If I could deduct stars I would!! My original contract states they would spray my yard monthly from March through October. This year they have taken it upon themselves to schedule in November and December, NOT SHOW UP, AND CHARGE ME. I normally pay online so they has my credit card info. THEY TOOK THE LIBERTY OF TAKING MONEY FOR SERVICES THAT DID NOT EXIST AND FOR WHICH THEY HAD NO AUTHORIZATION TO DO SO. THIS IS THEFT. I called and spoke with Rachel in billing when I saw the pending charge on my account and she said she would email corporate aro get the charge removed or refunded. I never heard back from her and the charge went through. I phoned her the second day, after the charge went through, and she said that she was sorry and would email corporate again to get the money refunded. My account is showing a charge for services in November and December that did not happen. November's eventually happened because I had to call and complain because I got a bill for services for which no one completed (I work from home). Now, in December, they have not only entered that they have come out and completed service which they haven't (nor were they supposed to according to our contract), they have run my credit card and taken money from me WITHOUT AUTHORIZATION. I have requested my contract cancelled. Supposedly they have done this. I am going to next report to the Better Business Bureau and authorities.”