“We hired Preferred Windows and Siding to replace the siding, windows, soffit, and fascia on the second story of our home. We got quotes from other companies, but were frustrated with their sales tactics and high prices.In contrast, Tim and Gary (the owners) were a pleasure to work with. They presented our options without wasting our time or giving us a hard sell. They were the only company that bothered to follow up with a quote over the phone - everyone else just sent an email and we never heard from them again.Preferred's quote wasn't the lowest of the bunch, but their price was well worth it because they used high-quality materials and their crew did a top-notch job! They offered attractive financing as well.Our home is over a hundred years old, and nothing on it is plumb, level, or square. It's a challenging install. But Preferred's crew took the time to get the details right. They kept the jobsite very tidy throughout the project, and were good sports about our 4 small children gawking at them the entire time! It took a day or two longer to finish the project than expected due to factors outside their control, but they communicated along the way and didn't charge us extra for anything.Tim and Gary both stopped by several times while work was in progress to check in. To me, it felt like they wanted our business, were personally invested in our project, and really cared about the results.I am super pleased with Preferred. Our home looks so much better, and the new windows have really reduced drafts and noise. I hope to have them come back out in the coming years to replace our first floor windows and front door.“
“Wanted to get an estimate on covering one of our porch screens so that when it rained, our furniture would not get saturated. Steve Carter came out and was very friendly and professional. He offered us ideas on what they could do and granted, it was not as bad as I thought. I have already received estimates from another company and it was twice as much!! What I really wanted to mention that Steve told us since we are only doing the one opening (10'x5'), it would be very inexpensive to do it ourselves. I was very impressed with his honesty and his willingness to help the customer to the best of his knowledge. Thank you Steve so much. You definitely will get our business when we get ready to screen in the front porch and I will mention your company to anyone who is interested in doing a remodel to their existing porch or put a new one in! Thanks again.“
“Dennis Hall is very professional. Great experience going over new windows and a patio door for our home.“
“Durante was easy to work with from the beginning. Robert and team performed a quick and professional installation.“
“My wife and I had a consultation with them this past week. Been looking to get windows for a while now. Ryan Whitt came out and sat with us for the perfect amount of time to make sure we understood everything they offer. He was super professional and had an amazing presentation. He helped us get exactly what we needed. They offer life time warranty and financing which was wonderful. Happy to say he sold us and we are excited to be getting our windows installed! Highly recommend this company.“
“Service was great. But I was disappointed with the defogging process. Only one out of 10 windows cleared the residue. However we decided to replace the glass in stages and are happy with the progress.“
“Installers did a great job removing and replacing windows, plus a good cleanup. I really like the new windows i chose“
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“I’m excited to be getting replacement windows. The entire team has been very professional and knowledgeable. Andrew was first contact and he was exceptional with his presentation and answering questions and was not a pushy salesman. Very good experience . Today Nathan came out and measured my windows and made sure all my questions were answered and I was getting what I wanted and needed. I could not ask for nicer young men and I was very satisfied and impressed with them. Great representatives for their company.ME Perkinson“