About Monument Health Rapid City Urgent Care, Jackson Boulevard
Monument Health Rapid City Urgent Care, Jackson Boulevard provides convenient and excellent urgent care services seven days a week. The staff, including physicians and advanced practice providers, are polite, engaging, professional, kind, and knowledgeable. Although there may be some waiting, the care team takes the time to thoroughly assess patients' needs, including ordering x-rays if necessary. The urgent care center offers a welcoming atmosphere, and staff even add a touch of humor to put patients at ease. Patients have described the staff as super kind, friendly, patient, caring, and knowledgeable, making stressful experiences more pleasant. The clinic has a very quick and easy process for various visits, such as sports physicals, with providers like the PA making patients feel at ease by answering even the most personal questions. After injuries like getting stitches, patients felt well cared for by gentle, thorough staff, which helped children feel comfortable. With accreditation from the Urgent Care Association of America, this location is a top choice for urgent care in town, offering timely and effective treatment for non-emergency cases.
I just have to give a shout out to all the staff that are working today. They all went above and beyond to take care of my kiddo when he wasn't feeling well. Thanks for all you do.
Everyone, from the admitting clerk, the nurse, the phlebotomist, to the doctor were incredibly nice and professional. I was very impressed. Give those ladies a raise. They make Monument Health the place people want to go for their healthcare needs.
My experience with Monument Health Urgent Care was exceptional.
The wait time was <10 minutes and my examination was quick but thorough. The staff and physician were very friendly, professional, and caring. Definitely recommend it to anyone needing immediate care.