About Preferred Home Services
Reviews for Preferred Home Services
Write a reviewHours
Monday: 7:30AM - 8PM
Tuesday: 7:30AM - 8PM
Wednesday: 7:30AM - 8PM
Thursday: 7:30AM - 8PM
Friday: 7:30AM - 8PM
Saturday: 8AM - 6PM
Sunday: 8AM - 6PM
Preferred Home Services has earned a reputation as a top plumbing, HVAC, and electrical company in Mount Pleasant. The team believes happy customers matter and treats every call with friendly, professional, fast service. They are experienced and fully prepared to help with home plumbing, heating, air conditioner, and electrical repair needs. Customers note that technicians are very professional, courteous, and knowledgeable, able to diagnose issues and fix problems quickly. The company schedules same day diagnostic and repair visits, arriving promptly even when delays occur, and communicates with text messages about arrival windows. Reviews mention reasonable price, excellent job, and exceptional communication that stands out over many years with other companies. Whether a clogged toilet, a sewer line repair, or an AC installation, they arrived the same day and fixed the issue with an amazing job. The service is described as awesome, exceptional, and the best communication customers have experienced.
Preferred has always performed above and beyond. They do the job right the first time. The price is explained up front and there are no surprise additions. I will stay with Preferred going forward.
Rapid response to a sudden water heater failure. Immediate return of initial phone call; tech (Johnathan) arrived a short time later. Ordered a new heater, which was delivered and hooked up by John in a timely manner.
Time from initial call to finished installation of the new water heater was approximately 6-hours..!!!
Very impressive. I'm very pleased.
Freddie, our electrician today, is the epitome of what excellent service is all about!!! He arrived on time with a smile and completed the work in a timely manner. He did not hesitate to answer any questions when asked and was very knowledgeable about the electrical field....His outstanding service exceeded my expectations!!! Thank you Freddie for a job well done. I will definitely request this technician for any electrical issues that may come up in the future.