About Preferred Home Services
Reviews for Preferred Home Services
Write a reviewHours
Monday: 7:30AM - 8PM
Tuesday: 7:30AM - 8PM
Wednesday: 7:30AM - 8PM
Thursday: 7:30AM - 8PM
Friday: 7:30AM - 8PM
Saturday: 8AM - 6PM
Sunday: 8AM - 6PM
Preferred Home Services has earned a reputation as a top plumbing, HVAC, and electrical company in Mount Pleasant. The team believes happy customers matter and treats every call with friendly, professional, fast service. They are experienced and fully prepared to help with home plumbing, heating, air conditioner, and electrical repair needs. Customers note that technicians are very professional, courteous, and knowledgeable, able to diagnose issues and fix problems quickly. The company schedules same day diagnostic and repair visits, arriving promptly even when delays occur, and communicates with text messages about arrival windows. Reviews mention reasonable price, excellent job, and exceptional communication that stands out over many years with other companies. Whether a clogged toilet, a sewer line repair, or an AC installation, they arrived the same day and fixed the issue with an amazing job. The service is described as awesome, exceptional, and the best communication customers have experienced.
Noah and Cameron came out this afternoon in a monsoon and quickly addressed my leaky outdoor faucet with two solutions, then gave my tankless water heater a checkup. All work was completed efficiently and for a reasonable price. I love this company and will always call them for HVAC, plumbing and electrical needs. In fact, they will back on Wednesday for the HVAC tune-up.
Freddie was very knowledgeable and professional. He’ll be back tomorrow because he needed some additional parts but he was able to fix the problem we called about. I would suggest that the office is more communicative, we were scheduled for an 8-9 am arrival and he was delayed which we got a text message say that but he arrived 2 hours after the window. So “arriving shortly” seems insufficient.
I was with another company for several years but was not happy with their winter AC job (forgetting to put parts back) and their Thanksgiving 2025 inside/outside plumbing redo & repair and decided since my parents loved Preferred Home Services, I would give them a call.
They were able to schedule my diagnostic for the same day which was extremely helpful.
Will did an awesome job, probably the best communications I have had with any company that I have worked with over the past two and a half decades.
I highly recommend calling and using Preferred Home Services for your AC needs and I am betting they are exceptional with plumbing, electrical and drain services...read full review