Hero Heating and Air

Jan 2024

Charlie, Derek, Matt, and Drew did an amazing job installing my new heat pump system. Their arrival was punctual, and they worked efficiently to complete the job quicker than I thought possible. They worked well together as a team and seemed to enjoy their job. All four of them were respectful, and they patiently answered all my questions and helped me set the thermostat. My yard was not harmed, and the platform for the unit was returned to its original condition. Thank you, Hero!!

Jan 2024

As a first time call-in, I was amazed at how quickly they were able to come service my unit. Had to order a part, but as soon as it came in they were right back and had me up and running in no time, right before the cold snap. Very knowledgeable, very friendly, professional staff! Enjoyed meeting and working with Kevin and Lorenzo. Kevin was very informative and look forward to working with him again! I will be using them from now on and I highly recommend them!

Jan 2024

EXCELLENT COMMUNICATION! From the moment I spoke to Justin about our issue the communication was clear, accurate and customer-focused. I received a text and email confirming my scheduled appointment. The day of the appointment I received a text indicating the tech was on the way, the tech’s name and his picture! He was friendly, diagnosed the issue and had it repaired in less than an hour. The price was below expected - especially the diagnostic. We won’t use anyone else. Shop, buy, support local!