About Rescue, LLC
Rescue Heating & Cooling, LLC is a veteran-owned and operated small business serving the midlands of Columbia, Lexington, Irmo, Chapin, Little Mtn, and surrounding areas. They offer heating, ventilation, and air conditioning (HVAC) maintenance, repair, and installation services for residential systems. Customers appreciate the company's honest, hard-working, and trustworthy technicians, who provide fast, excellent, and quality service. Rescue Heating & Cooling has been recognized for their prompt response times and their commitment to diagnosing and resolving issues correctly. They have gained a solid reputation for being reliable and courteous, making them highly recommended for both new HVAC systems and simple tune-ups. Whether it's dealing with urgent concerns or routine maintenance, customers express their gratitude for the caring and knowledgeable service they receive every time. Recent reviews highlight the trust customers have in Brent’s work, noting that he never pressures them into unnecessary purchases and provides helpful information to understand their systems. The installation team is respected for being respectful, neat, and professional, with customers especially praising the quick response and excellent service provided even on weekends. Overall, Rescue Heating & Cooling continues to be known for their dependable, friendly, and efficient service, with customers feeling confident in their experienced technicians.
Brent responded immediately to a water leak we had. We thought it was an AC drain pan issue, but he searched out the source of the water leak, diagnosed it correctly, and helped us find a reliable plumber. Brent goes out of his way to get things done right.
I had an exceptional experience with Rescue Air and Heating, thanks to Brent. During the recent snowstorm, I lost heat early in the morning. Despite dangerous road conditions preventing him from coming out in person, Brent returned my call immediately — on a Sunday — and stayed on the phone with me and my neighbor for hours.
He walked us through detailed troubleshooting and correctly diagnosed the issue well before another company was able to arrive. His professionalism, patience, and genuine concern went far beyond what I expected.
This kind of customer service is hard to find. Rescue Air and Heating earned my trust that day, and I would absolutely...read full review
We’ve always been impressed with Brent’s work. The biggest factor is that he established trust with us and never tries to force us into purchasing nonsense add ons. The information is always helpful in understanding what’s going on with our system overall. The whole house filter is amazing! Getting to know the newest technicians, Chris & Nick has also been a very pleasant experience. They are both very friendly and knowledgeable as well. You can tell Brent runs his business with the customers in mind. Cannot recommend enough!