About Two Maids
Two Maids & A Mop is a cleaning service based in Hilton Head, SC, offering both one-time and recurring cleaning packages, along with move-in/move-out cleaning services for landlords and renters. Their commitment to personal happiness shines through in their Pay For Performance system, where customers rate their cleaners on a 1-10 scale, directly affecting their wages. The staff is known for going above and beyond to ensure every aspect of the home is neat and perfect, delivering exceptional service and thorough cleaning of every nook and cranny. Customers have reported that their homes looked and smelled fresh after the cleaning. The cleaning team is timely, detail-oriented, and communicates progress effectively, ensuring that every corner of the home is cleaned to perfection. Many have praised the flexibility in scheduling and the ability to accommodate specific cleaning needs. With a track record of happy customers, it is easy to get a quote and schedule a cleaning through their website. The team, including individuals like Reina and Karla, is often commended for their thoroughness and attention to detail, making a wonderful impression on first-time users of their services.
Overall, I had a positive experience. The company was able to fit me into their schedule quickly, which I appreciated.
There were a couple of communication hiccups. On the morning of the cleaning, the team initially went to the wrong address. When I reached out, the company responded promptly, and we got everything sorted out. There was also a bit of confusion around payment, as I was house-sitting and the homeowner was handling payment directly with the company. That situation was a little more complex than usual, and there seemed to be some miscommunication there as well.
Once the cleaners arrived, they were wonderful. They were kind, professional, and...read full review
They are the best all the way around!! I will continue to use them 😊😊😊
Move out clean, they did a great job