About Goose Creek Heating & Air (+ Plumbing)
Goose Creek Heating & Air (+ Plumbing) is a trusted business that has grown from a one-man operation in the 90s to a team of over 25 employees. They provide HVAC services and treat each customer with care and respect. Customers appreciate the quality and professionalism of their service, often praising prompt response times, especially during emergencies. Many have used their services for annual maintenance and found them thorough, with detailed reports after inspections. The installation team is known for their knowledge, courtesy, and efficiency, often completing projects within a single day. Recent reviews highlight excellent service, with technicians being efficient and helpful, always explaining work and offering future recommendations without pressure. Customers also commend the company for quickly evaluating and fixing issues like a whole house clog, managing complex problems with professionalism. Additionally, the company’s honesty is evident, as shown when a technician identified a refrigerant leak, provided a reasonable quote, and then repaired it at a lower cost than expected. Goose Creek Heating and Air delivered fantastic service, finding a competent, reliable, and honest company for HVAC systems. They discovered a leak and fixed it at a reasonable cost. The technicians were outstanding -- professional, personable, and with lengthy tenure. Goose Creek Heating is responsive, knowledgeable, and adequately priced. They do not upsell anything unneeded and patiently explain everything. The company is super responsive, and their office is quick to call back/text. Levi took great care of the system and gave a full report.
Great customer service. Levi explained all of his findings before doing any work, and showed me photos once the work was completed. I’ve had two other companies come out to try to fix our unit (it’s only 6 years old) and I’m pretty sure GCHVAC finally found/fixed what’s been wrong. Couldn’t be happier.
I liked that I was able to speak with a person off hours and a technician was able to come out on the weekend. Unfortunately the parts have to be ordered.
The technician was knowledgeable, courteous and honest in setting expectations.
Great customer service by everyone and jobs are always well done!