Reviews for Mura-Tech Services, LLC
Add your commentFrom Mura-Tech Services, LLC
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 5/5Mura-Tech Services, LLC
1070 Jenkins Rd Ste 101, Charleston
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Mura-Tech replaced our thermostats and our heat pump. The system failed on a Thursday night in August; they installed two window units at no charge until they could install the new system. Phone calls were answered promptly and courteously, even at night. Elmer, the owner, was transparent about the cost of installing a new, more efficient system vs repairing the old system and did not try to upsell us. During the installation, the men put on shoe covers each time they entered the house and put drop cloths in the rooms they were working in. They were unfailingly courteous and very exacting about the work. We now have a great system and a clean house, and I HIGHLY recommend...read full review
Elmer and Sally came to our rescue yesterday. Thank you so much for the quick service. Sally was so friendly and helpful. Without her, we'd still be melting today! Elmer was knowledgable, professional and easy to work with. He had our ac working in no time! It was a pleasure working with a family owned community business. Thank you again!Service: HVAC system repair
Our is working HVAC properly and we are enjoying much lower electric bills all the Thanks goes to Mura-Tech Services! We had an on going HVAC problem and a service contract with another company. After a lengthy time of no results, we called Mura-Tech and their passion and commitment to providing top services really came through. They took the time to troubleshoot the issue, discover a factory defect. Needless to say we did replace it (at this point the warranty had expired) We went back with the same system as we use ceiling mounted cassettes for a mini-split system and it made since to not replace those. We knew we weren't being heard and no one was solving our...read full review