45 Davis St, Webster
Wed 8AM - 4PM
5.0
★★★★★
109 reviews
“They deserve more than 5 stars!
I received quotes from different contractors for my mini splits, I could not be happier that I chose JV Mechanical!! From the start, Nekelle was so kind, knowledgeable, and professional. She came to my house for the estimate and actually listened to what I wanted, gave suggestions on where to put units, most importantly didn’t try to sell me anything more than I needed, took her time and she was extremely honest, which I appreciated! She didn’t pressure me to make a decision, she responded so quickly to all my emails and helped me through the process of the heat loan, payment, etc. She was very patient as she knows it’s a large expense and a big decision… She had the answer to every question I had ( I had a lot), explained the whole process to me. She also didn’t promise me un-realistic deadlines for the install. Also, she knew I was getting multiple quotes, but that didn’t stop her from responding to me quickly and helping me.
I did a lot of research before I called for quotes and there was one thing in particular that I read companies should do to ensure the proper sizing for the system and I believe it was called a load test; Nekelle was the only one who did that!
Nisa scheduled my install appointment very quick and was she wonderful! She also answered all my questions and was very professional! Nisa, thank you for being so quick and great with my install date, I appreciate it!
The install techs were wonderful! Kyle was great- Quick, efficient, pleasant and clean, what more could you want!!
Nekelle, you were absolutely wonderful to go through this process with.. I can’t thank you enough for ALL your help and patience, I really appreciate it and I couldn’t be happier with my mini’s!”
